Returns & Exchanges

At NRL Shop, we want you to wear your team colors with pride; if your official gear isn't a perfect fit, you can return or exchange items within 30 days of purchase. Please ensure all merchandise is in its original condition with tags attached to qualify for a full refund.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and generate your unique return authorization number.

2

Pack Your Gear

Carefully place the unworn items back into their original packaging, ensuring all official NRL holographic tags and labels remain attached.

3

Label and Post

Print your prepaid shipping label, securely affix it to the outside of your parcel, and drop it off at any authorized postal service location.

4

Refund Processing

Once our warehouse team verifies the condition of your return, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing